Pacrim Hospitality Receives Prestigious 2009 National Award for Tourism Excellence, Business of the Year

On Tuesday November 3rd, at a Gala awards ceremony held in Saint John, New Brunswick, Pacrim Hospitality Services Inc. (PHSI) accepted the National Award for Tourism Excellence, Business of the Year – Multiple Unit.  Presented during the Tourism Industry Association of Canada’s (TIAC) annual Leadership Summit, these awards recognize those people, places and organizations that have gone above and beyond to offer a superior tourism experience to travelers in Canada.

“We are honoured to receive this recognition,” said Glenn Squires, CEO of PHSI.  “We constantly strive to provide a quality guest experience, and fully recognize that this is only possible through the dedication and commitment of our staff, partners and hotel owners.  It is on their behalf that we accept this award with gratitude for their efforts and accomplishments.”  

“Recipients of the National Awards for Tourism Awards for Tourism Excellence exemplify the spirit of excellence in the tourism industry,” said Randy Williams, TIAC’s President and CEO. “They have demonstrated leadership, innovation, and a commitment to the highest levels of service and TIAC and the entire tourism industry celebrates their outstanding achievement.”

The National Awards for Tourism Excellence, presented by The Globe and Mail, were developed in 2003 by the Tourism Industry Association of Canada to recognize and foster Canadian tourism excellence.  The Business of the Year Award recognizes a company that operates a multiple-unit business whose significant contribution to the tourism industry is reflected in the energy, commitment to service and vision that is evident in its operations. Areas of consideration include visitor satisfaction, focus on human resources, business results, positive contribution to the image of Canada’s tourism industry, involvement in the tourism community and the vision for the future.

“We will continue to retain our progressive and pragmatic approach to hospitality management. This allows us to deliver the results our investors expect, the positive work environment our employees deserve and exceptional places to stay for our customers.” Mr. Squires said.

Pacrim Hospitality Services Inc.( is one of Canada’s largest, privately owned hotel management companies with a portfolio of 60 hotels throughout Canada and the United States totaling more than 6,000 hotel rooms and suites. Pacrim Hospitality Services Inc.(PHSI) is the exclusive management company of Holloway Lodging REIT ( and is headquartered in Halifax, Nova Scotia.