Corporate Awards

Pacrim Hospitality Services Inc.

Tourism Industry Association of Nova Scotia ACCOMMODATION SECTOR AWARD (2001) Presented to an organization that exemplifies a successful business operation which would include but is not limited to the following practices: Commitment to service excellence Continually striving to improve product and service Showing innovation and creativity in sales, marketing and promotion Showing commitment to encouraging a training culture – staff training and personal development Involvement in local, provincial or national Tourism Industry activities Recognizing and appreciating Nova Scotia’s cultural diversity HUMAN RESOURCES LEADERSHIIP AWARD (2004) Presented to an individual or organization that has demonstrated exemplary leadership in the development of future professionals for the Tourism Industry through education and training.

Canada

Alberta

Hotel	Awards
Best Western Grande Prairie	Best Western International, Inc. Director’s Award (2003, 2006, 2008) – top 20% Quality Assurance score for North America Alberta Hotel & Lodging Association Housekeeping Award (2003, 2004, 2005, 2008) - based on annual inspections Goodwill Industries Alberta Employer of the Year (2008) – working with employees with special needs
Holiday Inn Hotel & Suites Grande Prairie	Intercontinental Hotels Group Quality Excellence Award (2007) – based on guest satisfaction Alberta Hotel & Lodging Association Housekeeping Award (2008) – based on annual inspections
Pomeroy Inn & Suites Grande Prairie	Alberta Hotel & Lodging Association Housekeeping Award (2006, 2008) – based on guest satisfaction
Radisson Hotel & Suites Fort McMurray	Radisson Hotels Worldwide Carlson Hotels Aspire Award (2008) – greatest percentage increase in year over year RevPAR percentage growth Alberta Hotel & Lodging Association Housekeeping Award (2007) - based on annual inspections
Super 8 Motel Drayton Valley	Wyndham International Pride of Super 8 Designation – continuously exceeding the chain’s standards Clean & Friendly Award (2001) - no customer complaints for a 1 year period Golden Pineapple Hospitality Award (2004) - over & above service to the community Spirit of Super 8 Award (2006) - extraordinary commitment to the community Alberta Hotel & Lodging Association Housekeeping Award (2006, 2007, 2008) - based on annual inspections Drayton Valley & District Chamber of Commerce Business of the Year Award (2005, 2006) – based on annual inspections & community involvement
	Wyndham International Clean & Friendly Award (2001) - Among the most important award Super 8 presents to its franchisees. The “Clean & Friendly Award” recognizes motels that have had no customer service complaints filed during the previous year. Aside from having zero customer service complaints, many of the recipients have received numerous compliments and commendations from guests. Pride of Super 8 Designation - Super 8 Motels Inc. proudly recognizes individual Super 8 Motels that have exceeded the chain’s standards in all areas of quality, service and cleanliness. Each member of this elite group of motels is recognized as a “Pride of Super 8” location and has demonstrated the ability to deliver consistent quality to Super 8 guests. Manager of the Year (2004) - The Manager of the Year award recognizes a Super 8 motel general manager who exceeds normal job expectation. This award is presented to only 1 general manager per year. For the year 2004, there were 2200 Super 8 motel general managers in the system. Alberta Hotel & Lodging Association Housekeeping Award (2002 & 2003) - This recognition of excellence in housekeeping is based on the findings and observations made in the course of the Alberta Hotel & Lodging Association’s annual inspection program. This achievement of excellence is based on cleanliness, comfort and maintenance of the property.
Super 8 Motel Grande Prairie	Wyndham International Pride of Super 8 Designation– continuously exceeding the chain’s standards VIP Challenge Award (2001, 2002, 2003) – motels with 86-288 rooms with the highest VIP program enrollment Alberta Hotel & Lodging Association Housekeeping Award (2001, 2002, 2003, 2004, 2005) – based on annual inspections
Super 8 Motel High Level	Wyndham International Clean & Friendly Award (2002, 2003) – no customer complaints for a 1 year period Alberta Hotel & Lodging Association Housekeeping Award (2007) – based on annual inspections
Wingate by Wyndham Calgary	Wyndham International Ambassador of the Year Award (2003) – surpassing excellence in guest services Alberta Hotel & Lodging Association Housekeeping Award (2007) - based on annual inspection

British Columbia

Hotel	Awards
Holiday Inn Express Kamloops	Intercontinental Hotels Group Newcomer of the Year Award (1995)- based on design, construction & enhanced guest perception Torchbearer Award (1996) – given to less than 2% of Holiday Inns in North America – based on overall quality & guest satisfaction Quality Excellence Award (1999, 2000, 2006, 2007) – based on guest satisfaction

New Brunswick

Hotel	Awards
Crowne Plaza Fredericton Lord Beaverbrook (converted from the Lord Beaverbrook, Fredericton, NB to a Crowne Plaza in 2006)	North West Commercial Travellers’ Association Hotel of the year for the Province of New Brunswick (2001) This award is presented in each province and is based on excellence in service, location and room rate.
Crowne Plaza Moncton, New Brunswick (converted to a Crowne from Howard Johnson Brunswick Plaza Hotel Moncton, NB in February, 2006)	Howard Johnson International Gold Medal Designation (Score 480 out of 500) (2004) - The Gold Medal program rewards properties with the highest Quality Assurance scores. The Gold Medal designation is awarded to those properties that attain a score of 450 points or more out of a possible 500 points on their Quality Assurance evaluation. The property must also maintain high standards in housekeeping and participate in all mandatory brand programs and initiatives. Properties that receive the Gold Medal designation receive prominent identification in the Howard Johnson International worldwide directory. In addition, Howard Johnson reservations agents offer information on award-winning properties to callers who are booking rooms. Enviornmental Sensitivity Award (Region of Canada) (2004) Awarded to the property which best exemplifies environmental awareness and protection. Comprehensive recycling programs, community clean-up projects and other environmental safeguards are examples of steps properties may take in this area. TRIP REWARDS BEST PROPERTY LEVEL INCENTIVE PROGRAM (REGION OF CANADA & INTERNATIONAL) (2004) The above awards are given to the property that embraced the program and awarded their staff with incentives to help drive participation in Trip Rewards. PRESIDENT’S AWARD (2004) This award honors those properties that exemplify the system’s highest standards in terms of product quality, staff performance, guest service and community involvement. Through their entries, President’s Award winters must demonstrate a commitment to quality, proactive use of brand resources, dedication to employee advancement, active participation in all brand programs and initiatives and community involvement. The Howard Johnson Brunswick Plaza Hotel displayed and continues to display all these requirements and the award is richly deserved.
Holiday Inn Express Hotel & Suites Moncton	Intercontinental Hotels Group - Newcomer of the Year Award (1997) – based on design, construction & enhanced guest perception Tourism Industry Association of New Brunswick (TIANB) & The Canadian Tourism Human Resource Council - Human Resource Development Award of the Year (2001) – dedication to HR development

Northwest Territories

Hotel	Awards
Super 8 Motel Yellowknife	Wyndham International - Pride of Super 8 Designation - continuously exceeding the chain’s standards

Nova Scotia

Hotel	Awards
Holiday Inn Express Halifax/Bedford	Intercontinental Hotels Group - Newcomer of the Year Award (1995) - based on design, construction & enhanced guest perception - Torchbearer Award (1996, 1997,1998) – given to less than 2% of Holiday Inns in North America – based on overall quality & guest satisfaction - Quality Excellence Award (1999, 2000, 2001) – guest satisfaction Association of Psychologists of Nova Scotia - Nova Scotia Psychologically Healthy Workplace Award (2004) – commitment to the psychological health & well being of employees
John Stanfield Inn Truro	Central Nova Tourist Association FOOD & BEVERAGE AWARD (2005) Based on customer satisfaction for outstanding quality of service and cuisine.
Radisson Suite Hotel Halifax	Radisson Hotels Worldwide - President’s Award (1997, 1998, 1999, 2000, 2001, 2002, 2003, 2007) – based on guest satisfaction & willingness to return – Radisson’s top honour - Ranked #1 Radisson in the World for Guest Satisfaction (1998) - Advocates Award (1998, 2000, 2003) – given to the Top 30 Radisson Hotels Worldwide based on guest satisfaction - Cleanest Radisson in Canada (2004) – based on guest comments Tourism Industry Association of Nova Scotia (TIANS) - Commitment to Excellence Award (2003, 2006, 2007) – staff development & training
Super 8 Motel Amherst	Wyndham International - TOP 8 AWARD OF EXCELLENCE (2004) The Top 8 Awards are earned by the eight Super 8 Motels that have achieved the best total Quality Assurance scores for the award period. The following conditions must also be met: Motel must have been open during the entire award period Comment Card ratings vs. system averages must be exemplary Motel must have received less than one Customer Services complaint per 1,000 rooms sold - GOLDEN PINEAPPLE AWARD (2004) Presented to Super 8 Amherst for “going out of their way” to assist guests during a January blizzard. The hotel went out of its way to provide food and shelter to guests while stranded for a 2 day period. Nominated by a member of the hotel’s community, the Golden Pineapple Hospitality Award may be earned by individual employees or managers or by groups of employees who have demonstrated an extraordinary commitment to guest service and/or community involvement. - PRIDE OF SUPER 8 DESIGNATION Super 8 Motels Inc. proudly recognizes individual Super 8 Motels that have exceeded the chain’s standards in all areas of quality, service and cleanliness. Each member of this elite group of motels is recognized as a “Pride of Super 8” location and has demonstrated the ability to deliver consistent quality to Super 8 guests.
Super 8 Motel Truro	Wyndham International - Pride of Super 8 Designation – continuously exceeding the chain’s standards - Golden Pineapple Hospitality Award (2004) - over & above service to the community

United States

South Carolina

Hotel	Awards
Holiday Inn Express Myrtle Beach	Intercontinental Hotels Group - Quality Excellence Award (2000, 2001, 2002, 2003) – guest satisfaction Myrtle Beach Hospitality - Myrtle Beach Hospitality Award (2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007) – based on annual cleanliness inspections